Terms of Service

Welcome to my Terms of Service page.
These terms set out the guidelines for using my website and services. Please review them to understand your rights and responsibilities as a valued client.

Terms of Service
Effective Date: June 2, 2025

Welcome to Joan Dandeneau Fitness. By purchasing or using any of my digital products, coaching packages, or in-person services, you agree to be bound by these Terms of Service.

1. Services Provided
I offer digital products (such as courses, downloads, and memberships), 1:1 coaching packages, and in-person services (such as fitness classes and events). Specific details of each offering are provided on my website or in the purchase confirmation email.

2. Digital Products
Access to digital products is delivered immediately via email or through my member portal upon successful purchase. These products are for personal use only and may not be shared, resold, or distributed without written permission.

3. Coaching Services
For coaching packages, I will contact you within 48 hours to schedule your sessions. Sessions may be delivered virtually, as outlined in your chosen package. Sessions are non-transferable and must be used within the timeframe specified in your package.

4. In-Person Services
For in-person services (such as classes or events), registration is confirmed upon payment. Event details, including date, time, and location, will be provided via email after registration.

5. Refund Policy

  • Digital Products: Due to the immediate access provided, I do not offer refunds for digital products.

  • 1:1 Coaching: Refunds are not provided for 1:1 coaching. If you need to reschedule a session, please contact me at least 24 hours in advance.

  • In-Person Events: Refunds may be requested up to 21 days prior to the event date. Refunds requested within 21 days of the event will be considered on a case-by-case basis.

6. Limitation of Liability
Joan Dandeneau Fitness, LLC is not responsible for any indirect, incidental, or consequential damages arising from the use of my services. By participating in any fitness-related service or in-person or virtual event, you acknowledge the inherent risks involved.

7. Contact Information
If you have questions, please contact me at:
📧 joandandeneau@gmail.com
📞 (425) 440-3236